You can only continue to enjoy our refreshing banking services for all your personal and business needs when you reactivate your account
How To Reactivate Your Account
- Dial *945*5# or *945# and select ‘account reactivation’ from the menu.
- Select the account to reactivate.
- Enter Account Officer Code (if known) or select 1 to proceed.
- Enter 945 PIN to validate the request.
Depending on the class of your account, your account will either be automatically reactivated, or you may receive a link to upload a valid ID and utility bill via SMS.
Your account would be reactivated after the document review.
With a deposit of as little as N500, you can automatically reactivate your account.
*This service is strictly for accounts that have been inactive for 5 years or less.
Click here to visit our customer help desk portal for more information and guidelines to submit your valid documentation